FAQ

How do I purchase Artisan Stone Tile Products? Can I buy them online?

Our products are available only through local authorized dealers. You may locate a nearby dealer by going to our Showroom Locator. Our tiles are not available for purchase online.

How long will it take to receive my tiles?

Artisan Stone Tile products are stocked at our factory and typically ship out within 24 hours from when your Dealers has placed the order with us. All items ship from San Diego via UPS Ground, so shipping times will vary based on your location.

Can I get an order shipped more quickly?

Yes, expedited shipping is available. Orders may be shipped UPS 3-Day, 2 Day or Next Day Air. Talk to your local Dealer about these shipping options.

How do I find pricing and shipping costs?

All pricing and shipping questions may be answered by your local Dealer.

Can I return the tiles?

Check with your local Dealer regarding their return policies.

Can I get a sample?

Samples are available for all products. Contact your local Dealer for pricing and ordering.

Where can Artisan Stone Tile products be installed?

Our tiles are recommended for use in dry interior, vertical applications and light traffic residential flooring. Tiles may be installed in wet areas only if properly sealed for wet. Please view our “Care & Installation” tab for more information.

 

FAQ